There has always been a reluctance to use emails as a means to communicate with patients. It seems to be a combination of fear over patient privacy, a fear of being bombarded by patients through yet another communication channel and the fear of being forced to make an unsafe diagnosis. The article ' Few US doctors answers e-mails from patients' from Alicia Chang, AP science writer, highlights the benefits to both patients and doctors and how it will only be a matter of time before this will be a routine part of everyday practice.
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